Legal
Privacy Policy
1. Overview
This Privacy Policy explains how StructaCAD collects, uses, stores, and shares information when you visit our website, use our drafting workspace, contact support, or purchase access to our products.
2. Information We Collect
We may collect contact details, account information, project-related inputs you submit to the service, device and browser information, billing references, support communications, and basic technical logs required to operate and secure the platform.
3. How We Use Information
We use personal information to provide and improve StructaCAD, fulfill purchases, manage subscriptions, respond to support requests, prevent fraud, maintain service security, and communicate important service or billing updates.
4. Payments and Checkout Data
Payments are processed by Lemon Squeezy as merchant of record. We do not store full payment card details on our own servers. Checkout, billing, tax handling, and related payment records are managed through Lemon Squeezy and are subject to their checkout and privacy practices.
5. Cookies, Local Storage, and Product Settings
StructaCAD may store product preferences and language or interface settings in your browser so the application can remember your experience between sessions. We may also use basic technical data to diagnose issues and improve reliability.
6. Sharing of Information
We may share information with service providers that help us operate StructaCAD, including hosting, support, authentication, analytics, email, or payment partners. We may also disclose information where required by law or to protect rights, safety, and platform integrity.
7. Data Retention
We retain information for as long as reasonably necessary to provide the service, meet contractual or legal obligations, resolve disputes, enforce agreements, and maintain business records.
8. Your Choices
You may request access, correction, or deletion of certain personal information, subject to legal and operational limitations. You may also cancel subscriptions and update billing details through the customer portal where available.
9. International Data Handling
Your information may be processed in countries other than your own depending on the providers we use to run the service. Where applicable, we take reasonable steps to ensure an appropriate level of protection.
10. Policy Updates
We may revise this Privacy Policy from time to time. The updated version becomes effective when posted on this page unless we specify a different date.
11. Contact
If you have privacy questions or requests, contact support@structacad.com.